Privacy Policy

Panacea Homoeopathic Clinic is committed to implementing measures designed to protect the privacy of those using our services and accessing this website www.phc.in (“the Website”). It is clarified that the term “Panacea Homoeopathic Clinic” shall include its affiliate and associate companies, directors, officers, employees or cyber doctors. Although Panacea Homoeopathic Clinic respects the privacy of all those who visit our Website, and use our online services through computers, mobiles or otherwise, we do collect certain relevant information from and about our users. Except as set forth within this Privacy Policy, our Terms of Service, our Disclaimer and other published guidelines, we do not release personally identifiable information (as described below) about users of this Website without their permission. Ownership of the Website: This Website is owned and managed by Panacea Homoeopathic Clinic. All references to Panacea Homoeopathic Clinic shall be deemed to mean a reference to www.phc.in. All information and content provided on this Website shall be the sole property of Panacea Homoeopathic Clinic and all rights for distribution are reserved with Panacea Homoeopathic Clinic. Effect of this and related documents: This Privacy Policy, our Terms of Service, our Disclaimer and other published guidelines, govern your interaction and use of this Website. Periodic policy changes: Please note that Panacea Homoeopathic Clinic may reviews its Privacy Policy from time to time as it may deem fit (e.g., to track technology and/or legal changes), and hence this Privacy Policy is subject to change. We strongly suggest that you bookmark and periodically review this page to ensure continuing familiarity and awareness with the most current version of our Privacy Policy. Opt-out option: If you would like to have your personally-identifiable information removed from Panacea Homoeopathic Clinic databases, please call 91 – 0124-4037136 or e-mail to panaceahomoeopathy@gmail.com. We will use reasonable efforts to comply with your request. However, there will be residual information that will remain within Panacea Homoeopathic Clinic databases, access logs, and other historical internal records, which may contain such personally-identifiable information. Your requesting available information about you: If you want to find out what information Panacea Homoeopathic Clinic has in its database about you, please write to Panacea Homoeopathic Clinic at the address mentioned in the contact details provided herein, call 91 – 0124-4037136 or e-mail to panaceahomoeopathy@gmail.com. Please include your name, e-mail address, and other information in the same format that you originally supplied to Panacea Homoeopathic Clinic so we can be more certain of matching your request to the correct information. Information we may gather: Panacea Homoeopathic Clinic offers online resources designed to provide health, medical, and product-related information and services such as chat with doctor, online discussion forums, communities, counselling services, phone consultations and e-mail communication etc. For the said purpose certain personally identifiable and non-personally identifiable information has to be gathered, relied upon and used, as described below. Non- personally-identifiable information. General: When users come to our Website, we collect and aggregate information indicating their home server, but not their e-mail addresses. Such information helps us identify the most popular content and portions of our Website and determine the effectiveness of our various promotional activities. We aggregate such information for internal review and thereafter it is superseded by more recent information. “Cookies”: We also use “cookies” – that is, small text files placed on your computer’s hard drive/ mobile – to help you in getting faster access to this Website’s contents, and to help us determine the type of content you find of interest, the sites to which you link, the length of time you spend at any particular area of this Website and in particular Panacea Homoeopathic Clinic services you choose to use. Cookies are only read by the server that placed them, and are unable to execute any code or virus. Cookies allow Panacea Homoeopathic Clinic to serve you better and to personalize your web-browsing experience. Nevertheless, you can control how and whether cookies will be accepted by your web browser. For more information on how to do this, please refer to the documentation accompanying your browser or third-party web sites. Specific: Panacea Homoeopathic Clinic may also collect health information about you that you provide by while enquiries/ raising queries or during the treatment/ responding to our questions and surveys (including but not limited to information pertaining to the ailment described by you, your medical history, pictures, records etc.). Billing Information: As some of services provided by Panacea Homoeopathic Clinic are paid services, Panacea Homoeopathic Clinic may require additional information pertaining to your contact details, billing address, credit card information etc. All such information collected is for the purpose of providing consultancy and counselling services to you. We may also collect information from you if you subscribe to any of our regular newsletters. Providing us with the aforesaid information is optional. However, in some cases it may not be possible for us to provide the service in question without receiving certain information from you. Additionally, Panacea Homoeopathic Clinic shall use the information provided by you to administer and respond to your enquiry. Your enquiry will be researched by our information team, who will respond to the same. Panacea Homoeopathic Clinic shall make best endeavours to securely store the information supplied and the response provided. Panacea Homoeopathic Clinic may also produce reports on the use of the services utilised by the user to monitor and develop the services. With your permission, academic institutions and/or Panacea Homoeopathic Clinic may use your data for case studies, wherein your name, age, ailment and other details may be revealed. In these instances, we shall inform you in advance and obtain your consent for the same. You will have the choice to opt out of the study. Panacea Homoeopathic Clinic reserves the right to disclose information contained in our access logs concerning any user as we reasonably feel is necessary to protect our systems or business. In particular, we reserve the right to disclose such information when a user is in violation of our current or later Terms of Service, Disclaimer, Privacy Policy or other published guidelines, or initiates or participates (or is reasonably believed to participate) in any illegal activity, even without a subpoena, warrant, or other court order, and to disclose such information in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law. Other causes of release of data may include but are not limited to: (i) taking precautions against liability issues; (ii) to assist government enforcement agencies; (iii) to investigate and defend Panacea Homoeopathic Clinic against third party claims or allegations; (iv) to protect the security or integrity of the Website and/or services provided by Panacea Homoeopathic Clinic; and/or (v) to protect the rights, property, or personal safety of Panacea Homoeopathic Clinic, users of the Website and any other person. Panacea Homoeopathic Clinic shall be entitled to share your information for business reasons such as reorganization/ divestment of its business through sale, merger or acquisition. Panacea Homoeopathic Clinic will, in such a scenario, obtain written assurances that the information will be adequately and appropriately protected in these circumstances. Consultancy and counselling are intended solely for your use. All information is tailored to meet your individual situation/circumstances (on the basis of the information furnished by you) and is therefore not appropriate to be shared with others. You shall not without prior written permission from Homeocare International share this information with any person whosoever, and/ or alter or edit the same. Disclaimer Panacea Homoeopathic Clinic disclaim any liability arising out of sending transaction verification code to the prospective user on the telephone number provided by him /her or otherwise, despite opting for DND services. How the User Can Access or Correct Information: In order for Panacea Homoeopathic Clinic to provide effective consultancy and counselling services, you shall be required to provide full, complete information and updated information pertaining to the ailment (including but not limited to your medical history). Panacea Homoeopathic Clinic shall be entitled to presume that the said information provided by you is true, correct and updated. You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an e-mail as per the contact details stated herein. Where offered, you also may update your personal information by modifying information that you previously have entered into forms or data fields on our Website. Please note that Panacea Homoeopathic Clinic shall not be responsible in any manner whatsoever for wrong diagnosis and/ or prescription. We will use reasonable efforts to correct the incorrect information. We use this procedure to better safeguard your information. In the event that you encounter any user who (a) is improperly collecting or using information about you or other users; or (b) making inappropriate comments or remarks, please contact us at 91 – 0124-4037136 or e-mail to panaceahomoeopathy@gmail.com Data Security: Panacea Homoeopathic Clinic will take reasonable steps to protect your personal information as it is transmitted from your computer and/ or mobile to our online resources and servers, as well as to protect personal information in its possession from unauthorized access, disclosure, alteration or destruction. Due to the nature of online consultancy, chat and counselling, it is your personal responsibility to secure your own copies of your passwords and related access codes for our online resources. You must promptly notify Panacea Homoeopathic Clinic of changes to: (a) your account or membership number; (b) your address and (c) any other information as you may deem fit (including but not limited to information pertaining to your health). You must also promptly notify Panacea Homoeopathic Clinic if you become aware of any actual or potential breach of security, such as the unauthorised disclosure or use of your member identification, user name or password etc. We will be mailing you newsletters and updates from time to time and you agree and understand that this will not be in violation of Privacy Policy herein. Third party website: In the event that you access any third party website through this Website, Panacea Homoeopathic Clinic highly recommends that you consult the respective privacy policy, disclaimer and terms of use of that website. These links are provided solely as a convenience to you and not as an endorsement by Panacea Homoeopathic Clinic of the content on such third-party websites. Panacea Homoeopathic Clinic does not and can not control the contents and activities of other websites. Feedback: This Website and e-mails received by you may include surveys that seek your feedback on the services provided to you by Panacea Homoeopathic Clinic. This information is used to improve our services and identify Website and service enhancements. By providing Panacea Homoeopathic Clinic with any information or ideas you acknowledge that Panacea Homoeopathic Clinic is free to use this feedback for any purpose whatsoever, without any compensation to you. Consent: By using the Website, you agree that the terms set out in this Privacy Policy are reasonable. If you do not think they are reasonable, you must not use this Website. You fully and completely understand the contents herein and agree to the same. You are acting on your free will and consent to the contents herein. Contact us: Should you have other questions or concerns about this Privacy Policy, please write to Panacea Homoeopathic Clinic H.No. 308 P, HUDA Sector 22 A, Near Tau Devi Lal Smriti Udyan, Gurugram, Haryana, INDIA 122015 or e-mail to panaceahomoeopathy@gmail.com ***Disclaimer: Results may vary from person to person